Customer Service
From years of experience, we know how important it is to answer questions from customers when they want to make a reservation. We have created a comprehensive list of the most common questions ( FAQ's) and their answers.
Please take your time to read the FAQ before contacting us, as there’s a very good chance your question will already be answered. Should you have a query that you cannot find in our FAQ, please send an email to customer.service@booking.com.
If you would like to cancel or amend your booking you can do it directly online by using View / Cancel Reservation.
Emails can quickly be answered, so it is the easiest way to contact us.
In order to assist you even better, please supply us with the information below:
- Your reservation number
- Email address that you used for your reservation
- Hotel's name and exact location of hotel
- Reservation dates: check in and check out date
Please do not hesitate to mail us, we will enjoy assisting you!
With Kind Regards,
The cheaphotels4uk.com customer service team
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